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Conchita Scherer - National Major Account Manager

Professional History:

Conchita Scherer has been in the Emergency Management field for 13 years managing and monitoring major accounts and is instrumental in ensuring customers are supported by the correct scope of works and contractual obligations.  She understands the client’s business and tailors the services to the changing demands and requirements from different properties and risk profiles.

Conchita’s dedication, professionalism and experience in executive level project management has built credibility and rapport with both private and public sector portfolios with scheduling and managing their training program and compliance. Responsibilities also include reporting contract progress requirements, regular client contacts, feedback questionnaires, and invoicing. Her overall coverage with the client during their experience with Prensa is all encompassing providing a central point of contact and high level client awareness and continuous service improvement.